Lauren Hean, Appleton Managing Director

Appleton Managing Director, Lauren Hean, covers what Fiduciary services means.

Lauren Hean, Appleton Managing Director

Appleton Managing Director, Lauren Hean, covers what does Fiduciary services mean?

Appleton professionals are members of the Fiduciary Institute of South Africa (FISA). To retain our membership, we have to achieve annual Continuous Professional Development points and we also attend the regular FISA workshops and conference. The outgoing FISA CEO, Louis van Vuren, recently penned a piece reflecting on what fiduciary services actually means which I thought would be of interest and value to readers. Enjoy!

Fiduciary and fiduciary services became more well-known over the last two decades, specifically in the financial planning environment. This raises the question: what exactly are these services and the inherent duty that goes with them?

The short answer is that a fiduciary service is any wealth creation or protection service where a person manages or looks after the affairs of another in circumstances where the client or beneficiary is not in a position to oversee the service provider's actions. This service provider is then called the fiduciary.

In short, fiduciary duty is the obligation to act with care, diligence and skill, and in the best interest of the person(s) whose affairs are managed. As a result, a fiduciary must always avoid conflicts of interest, i.e. any situation where the fiduciary's personal and financial interests can impact negatively on the best interests of the client or beneficiary a deceased estate, or a trustee in a trust, or a curator, tutor or administrator to manage the affairs of a minor or mentally incapacitated person. Such appointee becomes a fiduciary and is subject to a so-called fiduciary duty and beneficiaries, and the duty a public functionary like a municipal manager owes to the citizens of the municipality. If a conflict is unavoidable, it must be declared.

Who is qualified to render these services?

One of the cornerstones of our law is that you are judged by the standards that you profess. If you act as trustee, you are expected to act as a reasonable trustee - not as the reasonable "man-in-the-street." Although there are no qualifying criteria for trustees in legislation, there are grounds upon which a person can be declared to be unfit to take up trusteeship. Examples are if the person has been convicted of a crime which involves dishonesty, or has been declared by a court to be unfit to serve as a director of a company, or appears on a financial sanctions list of the UN Security Council, and many more listed in the Trust Property Control Act, 1988.

Fiduciary practitioners, attorneys, trust companies, accountants, and some private individuals may act as executors in deceased estates under a regulation made in 1968. Any person nominated in the last valid Will of a deceased person may also take up executorship in that estate.

For many years the Attorneys Act, 1979, provided that only attorneys, advocates, trust companies and a few others may charge a fee to draft Wills. When the act was repealed by the Legal Practice Act, 2014, these provisions fell away and any person can now charge a fee for Will drafting. However, it is not recommended unless the person has a fundamentally sound knowledge of the law relating to Wills, deceased estate administration, trusts, and quite a substantial body of law that impacts on estate planning. A lay person in this field can cause serious damage in this complex technical field. In the case of Raubenheimer v Raubenheimer and Others ([2012] ZASCA 97) judge of appeal Leach remarked:

“It is a never-ending source of amazement that so many people rely on untrained advisors when preparing their wills, one of the most important documents they are ever to sign.”

A Will is also not a commodity or the starting point of estate planning - it is the end product of a proper estate plan and needs to be aligned with the rest of a person's financial plan.

Although financial advisers are more aware of the need for proper estate planning than twenty years ago, it is still not the most popular part of financial planning as it is more difficult to explain the value of a proper estate plan than to explain the value of investment advice.

A proper estate plan is essential, with the added advantage that it fosters long term relationships between advisers and clients.

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